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COMMUNITY GUIDELINES
Yetu Listings SMC Limited
Effective Date: 1 August 2026
Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”) is committed to creating a trusted, respectful, and professional real estate community.
These Community Guidelines set the standards for behaviour expected from everyone using the Yetu Listings platform. They are designed to promote trust, safety, fairness, and transparency while ensuring a positive experience for all users.
These Guidelines apply to all users, including property owners, buyers, tenants, landlords, brokers, agents, developers, property managers, contractors, business partners, and visitors.
These Guidelines should be read together with our Terms and Conditions, Property Listing Policy, Verification Policy, and Anti-Fraud Policy.
Everything we do is guided by our core values:
We expect every member of our community to uphold these values.
We ask every user to:
Users must:
Misleading or deceptive information is not permitted.
All interactions on Yetu Listings should remain professional.
Users must not:
Disagreements should be handled respectfully and constructively.
Property listings should:
Fake, duplicate, or misleading listings are prohibited.
Users should respect the privacy of others.
Do not:
To promote safer property transactions, users should:
Yetu Listings encourages a 100% Cashless Business Model through approved electronic payment methods.
The following activities are strictly prohibited:
Verified Brokers and Agents are expected to:
Professional conduct builds confidence in the entire real estate industry.
Property owners should:
Buyers and tenants should:
We encourage honest and constructive feedback.
Reviews should:
Fake reviews or attempts to manipulate ratings are prohibited.
If you observe behaviour that violates these Guidelines, please report it immediately through:
Where possible, include:
Reports made in good faith help protect the community.
Where these Guidelines are violated, Yetu Listings may take one or more of the following actions:
The action taken will depend on the seriousness and frequency of the violation.
Yetu Listings is committed to applying these Guidelines fairly and consistently.
Before taking significant enforcement action, we may review the available information and, where appropriate, provide the user with an opportunity to respond. However, immediate action may be taken where necessary to protect users, comply with the law, or maintain the security and integrity of the platform.
These Community Guidelines may be updated from time to time to reflect changes in our services, legal requirements, or community needs.
Updated versions will be published on our website and become effective on the stated effective date.
If you have questions about these Community Guidelines or wish to report a concern, please contact:
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: community@yetulistings.com
General Enquiries: info@yetulistings.com
Website: www.yetulistings.com
Working Hours
OUR COMMUNITY PLEDGE
At Yetu Listings, we believe that trust is built through honesty, respect, and professionalism. Every member of our community plays a role in creating a safe and reliable marketplace.
By following these Community Guidelines, you help us build a real estate ecosystem where property owners are empowered, property seekers are protected, and every transaction is guided by integrity.
Governance
Policy Owner: Customer Experience & Compliance Department
Approved By: Board of Directors
Review Cycle: Every two (2) years, or earlier if required by legal, operational, or technological changes.
YETU LISTINGS SMC LIMITED
Empowering Property Owners, Protecting Property Seekers
TERMS AND CONDITIONS
Yetu Listings SMC Limited
Effective Date: 1 August 2026
Welcome to Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”).
These Terms and Conditions (“Terms”) govern your access to and use of the Yetu Listings website, mobile applications, digital platforms, and all services offered by Yetu Listings SMC Limited.
By accessing, browsing, registering, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, you should not use our services.
Yetu Listings SMC Limited is a technology-driven real estate company providing an integrated platform that connects property owners, buyers, tenants, brokers, property managers, developers, investors, and other stakeholders within the real estate industry.
Our services include but are not limited to:
You may use Yetu Listings if you:
Businesses registering with Yetu Listings must ensure that the person creating the account has authority to act on behalf of the organization.
To access certain services, users may be required to create an account.
You agree to:
Yetu Listings reserves the right to suspend or terminate accounts containing false or misleading information.
Users agree to:
Users shall not:
Property owners and authorized agents are responsible for ensuring that:
Yetu Listings reserves the right to edit, reject, suspend, or remove listings that violate these Terms.
Yetu Listings may verify property information, ownership, broker credentials, or other supporting documentation.
Verification is intended to improve confidence and transparency but does not constitute a legal guarantee of ownership, title, or the condition of any property.
Users remain responsible for conducting appropriate legal and professional due diligence before completing any transaction.
Yetu Listings primarily provides a platform connecting parties.
Unless expressly stated in a written agreement, Yetu Listings is not a buyer, seller, landlord, tenant, or contracting party to property transactions between users.
Parties are responsible for:
Verified badges are issued following Yetu Listings’ verification procedures.
The verification badge indicates that verification requirements have been met at the time of assessment.
Yetu Listings may suspend or revoke verification status where:
Verified Brokers must:
Misconduct may result in suspension or permanent removal from the platform.
Where Yetu Listings provides property management services, a separate Property Management Agreement shall govern the relationship between Yetu Listings and the property owner.
These Terms shall apply in addition to that agreement.
Yetu Listings operates a 100% Cashless Business Model.
Payments may be made using approved methods including:
Electronic receipts shall be issued after successful payment.
Service fees are published on our website and may change from time to time.
Updated pricing shall apply to future transactions.
Taxes and government charges, where applicable, may be charged separately.
Refunds shall be handled in accordance with the Yetu Listings Refund Policy.
Approved refunds shall only be processed through the original payment method unless otherwise agreed.
All content on Yetu Listings, including but not limited to:
remains the property of Yetu Listings SMC Limited or its licensors.
Users may not copy, reproduce, modify, distribute, or commercially exploit our content without prior written consent.
Users retain ownership of content they submit.
By submitting content, users grant Yetu Listings a non-exclusive, royalty-free licence to display, publish, promote, and distribute such content for purposes related to the operation and promotion of the platform.
Users warrant that they own or have permission to use the submitted content.
Collection and use of personal information are governed by the Yetu Listings Privacy Policy.
By using our services, users consent to the collection and processing of their information in accordance with applicable data protection laws.
Yetu Listings may provide links or access to third-party services including:
Yetu Listings is not responsible for services provided by third parties.
To the fullest extent permitted by law, Yetu Listings shall not be liable for:
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim, except where prohibited by law.
Users agree to indemnify and hold harmless Yetu Listings, its directors, employees, contractors, and partners against claims, damages, liabilities, costs, and expenses arising from:
Yetu Listings may suspend or terminate access where users:
Termination does not affect accrued rights or obligations.
Yetu Listings shall not be liable for delays or failure to perform obligations due to events beyond its reasonable control, including natural disasters, war, civil unrest, government actions, power outages, cyber-attacks, or telecommunications failures.
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Uganda.
The parties shall first attempt to resolve disputes amicably through negotiation.
If a dispute cannot be resolved amicably, the parties may agree to mediation.
Where mediation is unsuccessful or inappropriate, disputes shall be submitted to the competent courts of Uganda.
Yetu Listings reserves the right to amend these Terms from time to time.
Updated Terms will be published on our website and become effective on the stated effective date.
Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Refund Policy, Cookie Policy, Verification Policy, and any service-specific agreements, constitute the entire agreement between Yetu Listings and the user regarding use of the platform.
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
Website: www.yetulistings.com
Working Hours
Acceptance of Terms
By creating an account, posting a listing, engaging our services, or otherwise using the Yetu Listings platform, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
PRIVACY POLICY
Yetu Listings SMC Limited
Effective Date: 1 August 2026
Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, mobile applications, digital platforms, and related services.
By accessing or using Yetu Listings, you acknowledge that you have read and understood this Privacy Policy.
We believe that trust begins with protecting your personal information.
We are committed to:
Depending on the services you use, we may collect the following categories of information:
3.1 Personal Information
3.2 Contact Information
3.3 Account Information
3.4 Property Information
When listing or managing property, we may collect:
3.5 Verification Information
For verification services, we may request:
Verification documents are collected solely for identity and ownership verification purposes.
3.6 Payment Information
We may collect payment-related information including:
We do not store your Mobile Money PIN, bank passwords, debit card PINs, or full payment card details.
3.7 Technical Information
When using our platform, we may automatically collect:
We collect information when you:
Your information helps us deliver safe, efficient, and reliable services.
We may use your information to:
We will only use your information for legitimate business purposes or as permitted by law.
With your consent, we may send you:
You may unsubscribe from marketing communications at any time through your account settings or by following the unsubscribe instructions in our messages.
Our website uses cookies and similar technologies to:
You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.
We do not sell your personal information.
We may share information only where necessary with:
Where possible, we require third parties to protect your information and use it only for the agreed purpose.
Information included in property listings is intended to be publicly accessible so that buyers, tenants, and other users can view available properties.
Please ensure you do not include sensitive personal information in property descriptions or photographs.
We take reasonable technical, administrative, and organizational measures to protect your information, including:
While we strive to protect your information, no online system can guarantee absolute security.
We retain personal information only for as long as necessary to:
When information is no longer required, it will be securely deleted or anonymized, unless the law requires longer retention.
Subject to applicable law, you may have the right to:
We may decline requests where retention is required by law or necessary to protect legal rights.
You are responsible for:
Our services are intended for individuals aged 18 years and above.
We do not knowingly collect personal information from children without appropriate legal authorization. If we become aware that personal information has been collected from a child inappropriately, we will take reasonable steps to remove it.
As Yetu Listings expands its services, personal information may be processed or stored in other jurisdictions that provide appropriate safeguards for personal data.
Where cross-border transfers occur, we will take reasonable steps to ensure your information remains protected.
Our website may contain links to third-party websites or services.
This Privacy Policy applies only to Yetu Listings. We encourage you to review the privacy policies of any third-party websites you visit.
To protect users and maintain trust, Yetu Listings may use personal information to:
We may disclose personal information where required to:
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations.
Updated versions will be published on our website with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
Website: www.yetulistings.com
COOKIE POLICY
Yetu Listings SMC Limited
Effective Date: 1 August 2026
This Cookie Policy explains how Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”) uses cookies and similar technologies on our website, mobile applications, and digital services.
This Policy should be read together with our Privacy Policy and Terms and Conditions.
By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy, unless you disable them through your browser or device settings.
Cookies are small text files that are stored on your computer, smartphone, tablet, or other device when you visit a website.
Cookies help websites remember information about your visit, such as your preferences, login status, language settings, and browsing activity, making your experience faster, more convenient, and more personalized.
Cookies do not typically contain information that directly identifies you, but they may be linked to information associated with your account.
Yetu Listings uses cookies to:
4.1 Essential Cookies
These cookies are necessary for the operation of our website and cannot be switched off through our systems.
They help with:
Without these cookies, certain parts of the website may not function properly.
4.2 Performance and Analytics Cookies
These cookies collect anonymous information about how visitors use our website.
They help us understand:
The information collected is used only to improve our services.
4.3 Functional Cookies
Functional cookies remember your preferences so that we can provide a more personalized experience.
Examples include:
4.4 Security Cookies
Security cookies help protect both users and Yetu Listings by:
4.5 Advertising and Marketing Cookies
With your consent, we may use cookies to:
These cookies do not give advertisers access to your personal account information.
Some cookies may be placed by trusted third-party service providers that help us operate our platform.
These may include:
These third parties are responsible for their own privacy and cookie practices. We encourage you to review their privacy policies where applicable.
Cookies may be stored for different periods depending on their purpose.
Session Cookies
These cookies are temporary and are automatically deleted when you close your browser.
Persistent Cookies
These remain on your device for a specified period or until you delete them manually. They help remember your preferences when you return to our website.
Most web browsers allow you to control cookies through their settings.
You can choose to:
Please note that disabling essential cookies may affect the functionality of the Yetu Listings website, and some features may no longer work as intended
Some browsers offer a “Do Not Track” (DNT) feature. As there is no universally accepted standard for responding to DNT signals, Yetu Listings may not respond to such signals consistently. We will continue to monitor developments in this area and update our practices where appropriate.
Information collected through cookies is handled in accordance with our Privacy Policy.
We implement appropriate technical and organizational measures to protect information collected through cookies from unauthorized access, alteration, disclosure, or destruction.
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business operations.
Any updates will be published on our website with a revised effective date. Continued use of our website after changes take effect constitutes acceptance of the updated Cookie Policy.
If you have any questions about this Cookie Policy or how Yetu Listings uses cookies, please contact us:
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
Website: www.yetulistings.com
REFUND & CANCELLATION POLICY
Yetu Listings SMC Limited
Effective Date: 1 August 2026
Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”) is committed to providing transparent, fair, and professional services to all our customers.
This Refund & Cancellation Policy explains the circumstances under which refunds, cancellations, and service credits may be granted for services purchased from Yetu Listings.
This Policy should be read together with our Terms and Conditions, Privacy Policy, and any service-specific agreements.
As a provider of digital, verification, marketing, and professional real estate services, many of our services begin immediately after payment is received. Consequently, not all services are refundable.
Refund requests are assessed fairly and, on a case, -by-case basis in accordance with this Policy.
This Policy applies to, but is not limited to:
A refund may be approved where:
Approved refunds will normally be made to the original payment method.
Unless required by law, the following are generally non-refundable once service delivery has commenced:
Customers may cancel a service before work has commenced by contacting Yetu Listings.
If the cancellation request is received before service delivery begins:
Once service delivery has commenced, cancellation may not entitle the customer to a refund.
Yetu Listings reserves the right to cancel or suspend services where:
Where Yetu Listings cancels a service before work begins for reasons not caused by the customer, a full refund or appropriate service credit may be offered.
Listing fees are generally non-refundable after a property has been published on the platform.
However, refunds or credits may be considered if:
Removal of a listing by the property owner does not automatically qualify for a refund.
Verification fees are generally non-refundable once:
If Yetu Listings determines that verification cannot proceed due to its own error, a refund or service credit may be considered.
Failure to qualify for verification does not automatically entitle the applicant to a refund where the verification process has already been carried out.
Refunds relating to property management services will be governed by the applicable Property Management Agreement.
Any prepaid fees for services not yet provided may be refunded in accordance with that agreement.
Yetu Listings shall not be liable for delays or service interruptions caused by circumstances beyond our reasonable control, including:
Where appropriate, we may offer alternative service dates, service credits, or other reasonable solutions.
To request a refund, customers should submit a written request including:
Refund requests may be submitted through:
Each refund request is reviewed individually.
We may request additional information before making a decision.
Providing false or misleading information may result in rejection of the request.
Customers will be notified of the outcome of their refund request after the necessary review has been completed.
Where a refund is approved, it will be processed using the original payment method whenever reasonably possible.
The actual time taken for funds to appear in the customer’s account may vary depending on the payment provider or financial institution.
In some cases, Yetu Listings may offer a service credit instead of a monetary refund.
Service credits may be used toward future Yetu Listings services but are not redeemable for cash unless required by law.
Submitting false refund requests or attempting to obtain refunds through fraudulent means may result in:
Customers are responsible for:
Yetu Listings may update this Refund & Cancellation Policy from time to time.
Any revised version will be published on our website with a new effective date. Continued use of our services after changes take effect constitutes acceptance of the updated Policy.
This Policy shall be governed by and interpreted in accordance with the laws of the Republic of Uganda.
Any disputes arising under this Policy shall be resolved in accordance with the dispute resolution provisions set out in the Yetu Listings Terms and Conditions.
For questions about this Policy or to submit a refund request, please contact:
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
Website: www.yetulistings.com
Working Hours
OUR COMMITMENT
Yetu Listings is committed to handling refund and cancellation requests with fairness, transparency, and professionalism. While some services become non-refundable once delivery has commenced, we will always review genuine concerns in good faith and work with our customers to achieve a reasonable outcome consistent with our policies and applicable law.
Yetu Listings SMC Limited
Empowering Property Owners, Protecting Property Seekers
ANTI-FRAUD POLICY
Yetu Listings SMC Limited
Effective Date: 1 August 2026
Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”) is committed to maintaining a safe, transparent, and trustworthy real estate ecosystem.
Fraud undermines confidence in the real estate industry and can result in significant financial and legal consequences. This Anti-Fraud Policy establishes our commitment to preventing, detecting, investigating, and responding to fraudulent activities on our platform and in the delivery of our services.
This Policy applies to all users of Yetu Listings, including property owners, buyers, tenants, brokers, agents, developers, contractors, partners, employees, and service providers.
The purpose of this Policy is to:
This Policy applies to:
Yetu Listings adopts a Zero-Tolerance Approach to Fraud.
We are committed to:
Fraud includes any dishonest, deceptive, or unlawful act intended to obtain money, property, services, or an unfair advantage.
Examples include, but are not limited to:
To reduce fraud, Yetu Listings may require verification of:
Verification enhances confidence but does not replace independent legal due diligence by buyers, tenants, or investors.
All users are expected to:
Users must not knowingly participate in or facilitate fraudulent activities.
To help protect our users, Yetu Listings encourages everyone to:
All employees are required to:
Employees who engage in fraudulent conduct will be subject to disciplinary action, which may include dismissal and legal proceedings.
Anyone who suspects fraudulent activity involving Yetu Listings should report it immediately.
Reports may be submitted through:
When making a report, please provide:
Yetu Listings will review all fraud reports promptly and fairly.
Depending on the nature of the report, we may:
Investigations will be handled confidentially to the extent permitted by law.
Where fraud is confirmed or reasonably suspected, Yetu Listings may:
These actions may be taken without prior notice where necessary to protect users or the integrity of the platform.
We encourage genuine reporting of suspected fraud.
Knowingly making false or malicious allegations may result in:
Yetu Listings encourages employees, partners, and users to report suspected fraud in good faith.
Individuals who make genuine reports will not be subjected to retaliation solely for reporting concerns honestly.
However, this protection does not extend to individuals who knowingly provide false or misleading information.
Information collected during fraud investigations will be handled in accordance with our Privacy Policy and applicable data protection laws.
Access to investigation records will be limited to authorised personnel and shared only where necessary for legal, regulatory, or investigative purposes.
Yetu Listings will cooperate with law enforcement agencies, courts, and regulatory authorities where required by law.
Where criminal conduct is suspected, the company may provide relevant information or documentation to the appropriate authorities in accordance with applicable legal requirements.
To help prevent fraud, Yetu Listings regularly encourages customers to:
Fraud prevention is a shared responsibility between Yetu Listings and every user of the platform.
This Anti-Fraud Policy will be reviewed periodically to ensure it remains effective and aligned with legal requirements, emerging fraud risks, and industry best practices.
If you suspect fraud or require assistance, please contact:
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
Website: www.yetulistings.com
Working Hours
OUR ANTI-FRAUD PLEDGE
At Yetu Listings, trust is the foundation of everything we do. We are committed to protecting property owners, property seekers, and all stakeholders by promoting transparency, verifying information where appropriate, and taking decisive action against fraud.
Together, we can build a safer and more trusted real estate ecosystem.
Approved by: Board of Directors
Policy Owner: Chief Executive Officer (CEO)
Review Cycle: Every two (2) years, or earlier if required by changes in law, technology, or business operations.
YETU LISTINGS SMC LIMITED
Empowering Property Owners, Protecting Property Seekers
VERIFICATION POLICY
Yetu Listings SMC Limited
Effective Date: 1 August 2026
Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”) is committed to building the most trusted real estate ecosystem in Uganda and beyond.
Verification is one of our core trust and safety measures. This Verification Policy explains how Yetu Listings verifies properties, property owners, brokers, property managers, agencies, and other users to improve transparency, reduce fraud, and increase confidence in real estate transactions.
This Policy should be read together with our Terms and Conditions, Privacy Policy, and Anti-Fraud Policy.
The objectives of this Policy are to:
This Policy applies to:
Yetu Listings is guided by the following principles:
Verification decisions are made objectively based on the information and documentation available at the time of assessment.
Depending on the service requested, Yetu Listings may verify:
Individuals
Properties
Brokers & Agents
Companies & Agencies
To provide different levels of trust, Yetu Listings may apply the following verification categories:
Level 1 – Account Verification
Confirms a user’s email address and/or mobile phone number.
Requirements:
Level 2 – Identity Verification
Confirms the identity of an individual.
Typical Requirements:
Level 3 – Property Verification
Confirms that the person listing the property has ownership or lawful authority to advertise it.
Depending on the property, we may request:
A physical inspection may also be conducted where appropriate.
Level 4 – Professional Verification
Applies to:
Additional documents may include:
The verification process generally includes:
Step 1
Application Submission
Step 2
Document Review
Step 3
Identity Confirmation
Step 4
Property or Business Assessment (where applicable)
Step 5
Site Visit (if required)
Step 6
Decision
Step 7
Verification Badge Issued (where approved)
Verification times may vary depending on the complexity of the application and the completeness of submitted information.
Yetu Listings may conduct site inspections to:
Site inspections do not constitute structural, engineering, or legal certification unless specifically agreed in writing.
Users or listings that successfully complete the verification process may receive a Yetu Verified badge.
The badge indicates that Yetu Listings completed the relevant verification checks based on the information available at the time.
A verification badge is not:
Verification remains valid until:
Yetu Listings may require re-verification at any time where appropriate.
Users may be required to undergo re-verification if:
Verification may be refused where:
A refusal of verification does not necessarily imply wrongdoing; it may simply mean that sufficient evidence was not available to complete the process.
Yetu Listings may suspend or revoke verification where:
Where appropriate, the affected user may be notified and given an opportunity to respond before a final decision is made.
Applicants for verification must:
Submitting false documents or information may result in account suspension, revocation of verification, and possible legal action.
Verified badges remain the property of Yetu Listings.
Users must not:
Misuse of a verification badge may result in immediate removal and enforcement action.
Some verification services may be subject to fees.
Applicable fees will be published on the Yetu Listings website or communicated before the verification process begins.
Payment of a verification fee does not guarantee approval.
Applicants whose verification request is declined may submit an appeal where they believe:
Appeals should be submitted in writing together with any additional supporting information.
Documents submitted for verification will be handled securely and confidentially in accordance with our Privacy Policy and applicable data protection laws.
Access to verification records is limited to authorised personnel and will only be disclosed where required by law or necessary to provide our services.
Verification conducted by Yetu Listings is intended to enhance trust and reduce risk.
It does not replace:
Users remain responsible for making informed decisions before entering into property transactions.
This Verification Policy will be reviewed periodically to ensure it remains effective, relevant, and compliant with applicable laws and industry best practices.
For verification enquiries or to apply for verification, please contact:
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: verification@yetulistings.com
General Enquiries: info@yetulistings.com
Website: www.yetulistings.com
Working Hours
OUR COMMITMENT
At Yetu Listings, verification is more than a process—it is a promise to promote trust, transparency, and professionalism in the real estate industry. While no verification system can eliminate all risk, our rigorous procedures help create a safer environment for property owners, buyers, tenants, brokers, and investors.
YETU LISTINGS SMC LIMITED
Empowering Property Owners, Protecting Property Seekers
Governance
Policy Owner: Operations & Verification Department
Approved By: Board of Directors
Review Cycle: Every two (2) years, or sooner if required by changes in law, technology, or operational needs.
PROPERTY LISTING POLICY
Yetu Listings SMC Limited
Effective Date: 1 August 2026
Yetu Listings SMC Limited (“Yetu Listings”, “Yetu”, “we”, “our”, or “us”) is committed to providing a trusted, transparent, and professional real estate marketplace.
This Property Listing Policy establishes the rules and standards governing the advertisement of properties on the Yetu Listings platform. It is designed to protect property owners, buyers, tenants, brokers, and all users by ensuring that listings are accurate, lawful, and reliable.
This Policy should be read together with our Terms and Conditions, Verification Policy, Privacy Policy, and Anti-Fraud Policy.
The objectives of this Policy are to:
This Policy applies to all property listings published on Yetu Listings, including but not limited to:
It also applies to all individuals and organisations who submit listings, including property owners, brokers, agents, developers, and property managers.
A property may only be listed by:
Yetu Listings may request proof of authority before publishing a listing.
All listings must include accurate and complete information, including where applicable:
Users are responsible for ensuring that all information remains accurate and up to date.
Photographs should:
The use of stock images, AI-generated images presented as the actual property, or photographs of different properties is prohibited unless clearly identified for illustrative purposes (e.g., architectural renderings for developments).
Yetu Listings reserves the right to remove images that do not meet these standards.
All advertised prices must:
Artificially low prices intended solely to attract enquiries (“bait pricing”) are prohibited.
Property descriptions must:
Descriptions must not include:
Yetu Listings may require property verification before or after publication.
Verification may include:
Properties that successfully complete verification may receive a Yetu Verified badge in accordance with the Verification Policy.
The following listings are prohibited:
Yetu Listings reserves the right to reject or remove any listing that violates this Policy.
To improve user experience, duplicate listings for the same property are generally not permitted unless:
Repeated duplicate listings may result in account restrictions.
Every submitted listing may undergo a review before publication.
The review may include:
Yetu Listings may request additional information before approving a listing.
Property owners and authorised users are responsible for keeping listings accurate.
Listings should be updated promptly whenever:
Failure to maintain accurate listings may result in removal or suspension.
Listings remain active for the period associated with the selected listing package.
At the end of the listing period:
Premium packages may offer extended listing periods.
Yetu Listings may offer paid promotional services, including:
Purchasing promotional services does not guarantee the sale or rental of a property.
A listing may be removed where:
Yetu Listings may remove listings without prior notice where necessary to protect users or the integrity of the platform.
Property owners, brokers, and agents must:
Users are solely responsible for the content they submit.
By submitting photographs, videos, descriptions, or other content, users confirm that they own or have permission to use that content.
Users grant Yetu Listings a non-exclusive, royalty-free licence to display, publish, and promote the listing in connection with operating and marketing the platform.
While Yetu Listings strives to review and verify listings where applicable:
Violations may result in one or more of the following actions:
Users who believe a listing violates this Policy may report it through:
Reports should include, where possible:
Yetu Listings will review reports promptly and take appropriate action where necessary.
This Property Listing Policy will be reviewed periodically to ensure it remains aligned with industry best practices, legal requirements, and the evolving needs of the Yetu Listings platform.
For enquiries regarding this Policy or property listings, please contact:
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: listings@yetulistings.com
General Enquiries: info@yetulistings.com
Website: www.yetulistings.com
Working Hours
OUR COMMITMENT
At Yetu Listings, every property listing represents an opportunity to build trust. We are committed to maintaining a marketplace where property owners can confidently market their properties and property seekers can make informed decisions based on accurate, transparent, and verified information.
Together, we are building a safer, fairer, and more professional real estate ecosystem.
Governance
Policy Owner: Listings & Marketplace Department
Approved By: Board of Directors
Review Cycle: Every two (2) years, or sooner if required by changes in law, technology, or business operations.
YETU LISTINGS SMC LIMITED
Empowering Property Owners, Protecting Property Seekers
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YETU LISTINGS SMC LIMITED
CORPORATE PROFILE
Empowering Property Owners, Protecting Property Seekers
COMPANY OVERVIEW
Yetu Listings SMC Limited is a trusted, technology-driven real estate company incorporated in the Republic of Uganda to transform the way people buy, sell, rent, manage, and invest in property.
Established in 2026, Yetu Listings was founded to address long-standing challenges within the real estate sector, including property fraud, fake listings, unverified property ownership, unethical brokerage practices, and lack of transparency. Our platform brings together property owners, buyers, tenants, brokers, developers, investors, financial institutions, and other stakeholders into one trusted real estate ecosystem.
By combining innovation, verification, professional service delivery, and strategic partnerships, Yetu Listings is redefining confidence in property transactions across Uganda, with a long-term vision of expanding across Africa.
COMPANY INFORMATION
Head Office:Plot 13 Queens Avenue, Next to KSP Hotel, Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
Website: www.yetulistings.com
OUR VISION
To become the most trusted and preferred real estate ecosystem in Africa.
OUR MISSION
To provide transparent, reliable, and innovative real estate solutions that connect people to property opportunities while promoting trust, fairness, and sustainable growth within the real estate sector.
OUR SLOGAN
Empowering Property Owners, Protecting Property Seekers.
OUR PURPOSE
To create a trusted, transparent, and technology-driven real estate ecosystem where property owners and seekers can confidently transact through verified information, professional services, and innovative digital solutions.
OUR CORE VALUES
Yetu Listings is guided by eight core values that define our culture and decision-making:
THE YETU STANDARD
The Yetu Standard is our commitment to excellence in every interaction. It defines how we serve our clients, partners, and communities through:
WHAT WE DO
Yetu Listings offers a comprehensive range of real estate solutions designed to meet the needs of individuals, businesses, and institutions.
Our services include:
Property Listings
Property Services
Marketplace Services
Verification Services
Professional Services
OUR BUSINESS MODEL
Yetu Listings operates as a trusted intermediary connecting property owners with property seekers through secure and transparent digital platforms.
Our business model is built upon five strategic pillars:
WHY CHOOSE YETU LISTINGS?
We distinguish ourselves through:
OUR CLIENTS
We proudly serve:
OUR COMMITMENT TO VERIFICATION
Verification is at the heart of our operations.
We work to ensure that properties published on our platform undergo appropriate verification procedures, while encouraging verification of owners and brokers to strengthen trust and reduce fraud.
Our goal is to provide users with reliable information that supports informed decision-making.
TECHNOLOGY & INNOVATION
Technology is central to Yetu Listings.
We continually invest in digital solutions that improve efficiency, transparency, and customer experience, including:
STRATEGIC PARTNERSHIPS
We collaborate with organizations across the real estate value chain, including:
Together, we create greater value for our clients and contribute to the growth of Uganda’s real estate sector.
CORPORATE GOVERNANCE
Yetu Listings is committed to strong corporate governance founded on:
Our operations are guided by comprehensive corporate policies, standard operating procedures, and internal controls that promote professionalism and sustainable growth.
OUR SOCIAL RESPONSIBILITY
We believe business should positively impact society.
Our corporate responsibility focuses on:
OUR FUTURE
Our ambition extends beyond being a property listing platform.
We are building a complete real estate ecosystem that will connect every participant in the property market through trusted technology, professional services, and strategic partnerships.
As we expand across Uganda and Africa, we remain committed to making real estate transactions safer, simpler, and more transparent for everyone.
OUR PROMISE
At Yetu Listings, we are committed to:
Every property listed, every partnership formed, and every service delivered reflects our commitment to excellence.
CONTACT US
YETU LISTINGS SMC LIMITED
Head Office
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
Website: www.yetulistings.com
Working Hours
Stay Safe with Yetu Listings
At Yetu Listings, your safety is our priority. Whether you are buying, selling, renting, or managing property, following these simple tips can help protect you from fraud and unnecessary risks.
Look for the Yetu Verified badge. Verified listings have undergone our verification process to improve trust and transparency.
Always deal with verified property owners or verified brokers. Ask to see identification and confirm their details where necessary.
Do not make deposits, booking fees, or full payments before physically inspecting the property or arranging a professional inspection.
Always inspect the property in person to confirm its location, condition, and whether it matches the information provided online.
Before buying or leasing, ensure the seller or landlord has the legal right to transact. Request supporting ownership documents where applicable.
Communicate through Yetu Listings whenever possible and avoid unofficial arrangements that cannot be verified.
Yetu Listings operates a 100% Cashless Business Model. Make payments only through approved company payment methods and always keep your electronic receipt.
If a property’s price seems unusually low or the seller is pressuring you to pay quickly, proceed with caution.
Do not share sensitive personal or financial information unless it is necessary and you are certain you are dealing with legitimate parties.
If you encounter fake listings, fraudulent behaviour, impersonation, or suspicious requests, report them immediately through our Report a Problem or Submit a Complaint page.
Remember
✔ Verify before you trust.
✔ Inspect before you pay.
✔ Use official payment channels.
✔ Keep all transaction records.
✔ Ask questions whenever in doubt.
To chat with us, click on the popup chat button on the bottom right corner of this screen, or on our WhatsApp number +256793662412
1. What is Yetu Listings?
Yetu Listings is a trusted real estate ecosystem that connects property owners, buyers, tenants, brokers, developers, investors, and other real estate professionals through a secure, transparent, and technology-driven platform. We verify properties and users to promote safer property transactions.
2. What services does Yetu Listings offer?
We offer a wide range of services including:
Our headquarter is located at Plot 13 Queens Avenue, Gulu City, Uganda. We currently serve clients across Uganda and are working towards expanding throughout Africa.
No. Yetu Listings is a trusted real estate platform and property services company. We connect property owners with property seekers while offering professional property-related services.
Because we focus on:
Yes. Creating a Yetu Listings account is free. Some premium services and advertising packages attract service fees.
Click Register, complete the registration form, verify your email or phone number, and start using Yetu Listings.
Click Forgot Password, enter your registered email or phone number, and follow the instructions.
Depending on the property:
Yes. We provide professional property inspection services upon request.
Yes. We work with qualified legal professionals to assist clients where necessary.
Head Office
Yetu Listings SMC Ltd.
Plot 13 Queens Avenue
Next to KSP Hotel
Gulu City, Uganda
Telephone: +256 393 002 913
Email: info@yetulistings.com
